Last updated: August 2026
This Refund Policy covers event registration fees, wallet top-ups, and any physical card charges made through World Space ID.
Fees recorded against an event registration (visible in your Activity and to the organizing account) are refundable up to 7 days before the event's start date. After that window, refunds are at the organizer's discretion — contact them directly through your dashboard's Support tab, referencing the event and registration.
Wallet top-ups are processed through our payment partner, Cashfree Payments, using UPI, cards, net banking, or other methods they support. Funds added to your wallet are refundable to the original payment method within 24 hours of the transaction if unused. Once a wallet balance has been spent (e.g. on an event fee), that portion is no longer refundable — only the remaining unspent balance is eligible.
An order can be cancelled for a full refund only while its status is still "Pending." Once an order moves to "Processing" or later, production has started and it can no longer be cancelled or refunded — raise a ticket if there's an error in the shipping details before then.
Space Miles, referral bonuses, and offer/coupon credits have no cash value and are not refundable or exchangeable for money under any circumstance.
Raise a ticket from your dashboard's Support tab with the category that matches the charge (Wallet, Events, or Other) and include the date, amount, and the Payment ID shown in your transaction (visible in Activity for wallet top-ups). Refunds are reviewed by an administrator and, once approved, are issued back to your original payment method through Cashfree — typically reflecting within 5–7 business days depending on your bank.
Payments on this platform are processed by Cashfree Payments India Pvt. Ltd., a licensed payment aggregator. We do not store your card, UPI, or bank details — that information is handled entirely by Cashfree's secure, PCI-DSS-compliant systems. See Cashfree's own privacy policy for how they handle payment data.
We may update this policy periodically. Continued use of the Service after changes take effect constitutes acceptance of the revised policy.