For account issues, the fastest path is always raising a ticket from your dashboard's Support tab — a real person reviews every ticket. Use the details below for anything else, including payment or business inquiries.
Sign in and use Support → Raise a ticket for account, wallet, card, or event questions — it's tracked and answered faster than email.
See our Refund Policy first — most payment questions are answered there. For anything not covered, raise a ticket with the category "Wallet" and include the date and amount.