Terms & Conditions

Last updated: August 2026

These Terms & Conditions ("Terms") govern your access to and use of World Space ID, the World Space Mile Card, and any related dashboard, wallet, or membership features (together, the "Service"), operated as described in this document. By creating an account, you agree to these Terms.

1. Eligibility

You must be able to form a binding contract in your jurisdiction to create an account. Organization/admin accounts confirm they are authorized to act on behalf of the organization named at signup.

2. Your account

You are responsible for keeping your login credentials confidential and for all activity under your account. Notify support immediately if you suspect unauthorized access, or use the "Report lost or stolen" option in the Card tab for a compromised physical card.

3. Space Miles, tiers, and wallet balance

Space Miles and wallet balances are not currency, are non-transferable except through the Service's built-in referral and gifting features, and have no cash value except where explicitly stated. Tier thresholds are set by the platform and may be updated; upgrade requests are reviewed against the eligibility rules in effect at the time of review. Wallet top-ups are processed by Cashfree Payments, our third-party payment aggregator — see Section 11.

4. Offers, referrals, and coupons

Bonus miles or wallet credit from a referral link or coupon code are granted once per account, are subject to the specific offer's terms (expiry, redemption limits), and may be revoked if obtained through fraud or abuse of the referral system.

5. Physical card orders

Placing a physical card order authorizes production and shipment to the address you confirm at checkout. Orders in "processing" or later status generally cannot be cancelled — contact support before that stage if you need to make a change.

6. Card status & security

You may freeze your card at any time, which blocks new transactions until you unfreeze it. Reporting a card lost or stolen permanently disables it; a replacement must be arranged through support.

7. Acceptable use

You agree not to misuse the Service — including attempting to defraud the referral/offer system, interfere with other members' accounts, or circumvent security controls.

8. Termination

We may suspend or close accounts that violate these Terms. You may close your account at any time by contacting support.

9. Changes to these Terms

We may update these Terms from time to time. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

10. Contact

Questions about these Terms can be raised through the "Raise a ticket" option in your dashboard, or via our Contact Us page.

11. Payments

Wallet top-ups and any other payments on the Service are processed by Cashfree Payments India Pvt. Ltd. ("Cashfree"), a licensed payment aggregator regulated by the Reserve Bank of India. By making a payment, you also agree to Cashfree's own terms of service. We never see or store your full card, UPI, or bank account details — see our Privacy Policy and Refund Policy for details.